Immunefi
Immunefi

24/7 monitoring and Rapid Response

Secure Your Project and Achieve Peace of Mind with Immunefi's Managed Triage Service

Our premium Managed Triage service reduces the amount of time you have to spend reviewing bug reports so that you can focus on what's most important to your business.

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What is Managed Triage?

Immunefi's Managed Triage is a white glove, premium triaging service provided by our best-in-class triaging team. Our team saves you huge amounts of time and effort by managing your bug bounty program and only escalating the bug reports to you that truly matter.

You can rest assured that you will get the best out of your bug bounty program without having to dedicate scarce internal resources to actively manage it or hiring expensive experts that cost hundreds of thousands of dollars per annum. The Immunefi Managed Triage service does all this for you at a fraction of the cost due to our in-house expertise and tooling.

By subscribing to Managed Triage, the Immunefi triage team will:

  1. Validate reports against automation tools such as Chat GPT, Bing AI, or others

  2. Check reports for violation of any out-of-scope rules as stated in your program

  3. Provide you with the assessment of proof of concept relevancy vs impact/attack description

  4. Provide the impact and asset assessment and inspect bug reports in compliance with custom requirements

  5. Verify attachment of proof of concept [if required] to make sure reports are complete and follow the rules

  6. Discard out-of-scope reports to avoid spamming and invalid submissions, saving you time

What are the benefits?

  1. Extensive experience

    Our Triage team has a proven track record of protecting the web3 space and over 30 combined years of experience in cybersecurity.

  2. 24/7 monitoring and rapid response

    We offer 24/7 monitoring, and our team is available around the clock to address all submitted bug reports.

  3. Reduced false positives

    Our experts thoroughly validate reported vulnerabilities, which saves developers time and resources that would otherwise be spent investigating non-issues.

  4. Big savings and competitive pricing

    We offer three different packages, so you can pick the one that works best for your project. Managed Triage provides 3x cost savings, compared to hiring expensive security experts or running your bounty program yourself.

Packages

  1. Time Saver

    • 24/7 coverage.
    • 12 hour SLA for Blockchain/DLT/Smart Contract.
    • 24 hour SLA for Web/App.
    • Bad reports discarded (Out-of-scope reports, invalid reports, and spam).
    • Correctness checks for bug severity reported.
    • Quarterly report on program metrics.
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  2. Signal Booster

    • Everything from Time Saver
    • Full technical review of all bug reports.
    • Complete assessment of the impact and the asset.
    • Duplicate check for known issues.
    • Immediate escalation for potentially catastrophic vulnerabilities.
    • Triagers work with the security researcher to ensure the completeness and correctness of the report. Once the report is complete and accurate, it is escalated to the project.
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  3. Expert Assessment

    • Everything from Signal Booster
    • Preliminary technical assessment on the report prepared and delivered to you
    • Triagers work with security researchers to ensure the completeness and correctness of the report. Once the report is complete and accurate, it is escalated to the project
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What our clients say

GMX

Immunefi's Managed Triage service has been working great. It has significantly reduced the time spent reviewing and replying to invalid reports.

MakerVelodromeGMXSparkAJNAAVA Labs

Ready to get the most out of your bug bounty program?

Contact us today to discuss your project's security needs and get started with Immunefi's Managed Triage service.

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